Friday 28 December 2012

An open letter from The War Z's creator to the gaming community ...

Game Info

GAME NAME: The WarZ

DEVELOPER(S): Hammerpoint Interactive

PLATFORM(S): PC

GENRE(S): Survival

RELEASE DATE(S): 19 December 2012

Sergey Titov, The War Z?s Executive Producer, has taken to the game?s forum to post an open letter to the gaming community, apologising for mistakes Hammerpoint Interactive has made with the recent release (and Steam takedown) of the game.

Here?s an exerpt from the letter:

First of all a very big and sincere ?Thank You!? to all of you. We are really proud of the community we have formed with you guys. Every day we have hundreds of thousands of players on our servers, and this is a life-changing event for the team and me. We are blessed to have you as members of the community and we are well aware that without you the game would be nothing.

Along with that thanks, though, I need to admit that we failed to effectively communicate some of our plans and actions to both our existing players and to our new prospective players. This failure to communicate resulted in some very negative feedback from some members of our community, but while it might be easy to label them as ?haters? or some other dismissive term, in all honesty this is my fault. I became arrogant and blinded by the early success and quick growth of The War Z, our increasing number of players, numbers we were getting from surveys, etc., and I chose not to notice the concerns and questions raised by these members of the game community as well as others. This failure is entirely on my shoulders and if anything I owe thanks to that vocal minority and admit that I should have paid attention sooner. I chose instead to concentrate on the bigger picture ? my dream of turning The War Z from being a game developed by a small indie team into a large online venture, instead of addressing small things first and staying focused on the game issues. At the end my arrogance led us to the moment, when all those small things finally caught up and created a ?perfect storm? that affected all of our community members. For that I?m truly sorry and apologize to all of our community as well as the larger PC gaming community that is not yet playing The War Z.

I do not take this situation lightly, and last week events were especially humbling for me. I?ve experienced a range of emotions, most of which centered on regret for not having addressed some of the issues differently than we did, but we can?t change the past. The only thing we can do is to be sure that we won?t repeat the same mistakes in the future. I have realized that as the leader of this ship, I missed all early warnings that were saying, ?Your community is not as happy as you think they are, you need to alter course.? I was too focused on how great we are and how a small independent team got their first game to over 700,000 users in a two-month period. Though that is something to be very proud of, allowing that to overshadow the existing community and their satisfaction was poor judgment.

Titov also stressed that the current build of The War Z is its ?Foundation Release,? and as such is a ?first-stage release that [Hammerpoint] use[s] as a foundation to build upon?.

Do you take this apology as sincere, or just another nail in the coffin of?The War Z?

Author: Steve Wright, Editor-in-Chief View all posts by Steve Wright, Editor-in-Chief

Steve Wright, aka Stevivor: A Canadian-Australian gay gaming geek, freelance journalist, sweet games blog owner, ice hockey player/fan, beer aficionado and tech trainer. Steve is proud to be the Australian iiNet TopGeek 2.0!

Source: http://stevivor.com/2012/12/an-open-letter-form-the-war-zs-creator-to-the-gaming-community/

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